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Public Service Commissioner Annual Report 2002-03

incorporating the annual report 2002-03 of the merit protection commissioner
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Index Index
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Appendix F Next page
Glossary Glossary
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Appendix E: Delivery of Service-wide development activities

Table 11: SES Development Programs 2002-03

Agency Frequency Total Attendances
CAREER DEVELOPMENT PROGRAMS
Orientation to the Senior Executive Service 6 104
Executive Leadership Development Program 2002B 1 18
Sustaining the Leadership Contribution 1 8
EXPERTISE DEVELOPMENT PROGRAMS
Advanced Futures Studies Workshop 2 14
Band 3 Forum 4 54
Executive Coach and Mentor 2 12
Interactive Event 1 52
Introductory Futures Studies Workshop: Working in Futures 1 19
Leading Complex, High Impact Projects 1 20
Preparing to Appear Before Parliamentary Committee 3 13
Public Servants' Accountability, Rights and Responsibilities 2 42
Successful Contracting-the Role of the Senior Executive 1 15
SEMINAR SERIES
Breakfast Briefings 11 714
Lunchtime Seminars 4 551
Futures Forum 7 270
Senior Executive Updates 5 58
Snapshot Session 3 53
LEADERSHIP EXTENSION
Leading Australia's Future in Asia 1 14
Strategic Public Sector Leader Summit-Canberra 1 19
Strategic Public Sector Leader Summit-Adelaide 2 23
Strategic Public Sector Leader Summit-Wellington 1 24
Total 60 2097

Table 12: SES Breakfast Briefings 2002-03

Speaker Topic Date
Mr Ken Baxter
Chairman of TGF
Delivering Quality Policy Advice- International Realities and expectations of the contemporary political system 25 July 2002
Mr David Knott
CEO
Australian Securities and Investment Commission
Governance without values-accidents waiting to happen 16 August 2002
Ms Louise Dodson
Chief Political Correspondent and Canberra Bureau Chief of the Melbourne Age
The Press Gallery view of the Public Service 24 September 2002
Mr Richard Steckel
President and founder of Add-Venture Network, Denver USA
Corporate social responsibility: strategic or silly? 29 October 2002
Ms Maria Livanos Cattiau
Secretary General
International Chamber of Commerce (ICC)
Globalisation: Australia's strategic reorientation in the newly integrated world economy 28 November 2002
Mr Michael Taylor
Secretary AFFA
The drought, the Australian economy and policy responses 10 December 2002
Mr Vitorio Corbo
Head Professor of Economics
Portifica Chile Institute
Free trade agreements: lessons for Australia from the Latin American experience 6 March 2003
Mr Don Blackmore
CEO
Murray-Darling Basin Commission
Water rights: Implications for cross jurisdictional relations 26 March 2003
Ms Christine Charles
Group Executive External Affairs
Newmont Australia Corporations
Community service obligations and the implications for the public sector 10 April 2003
Mr Alistair Mant
Chairman
Socio-Technical Strategy Group
Exercising critical judgement in complex systems 23 May 2003
Ms Louise Sylvan
Chief Executive
Australian Consumers Association
Regaining trust: A new leadership challenge 6 June 2003

Table 13: APS Development Programs 2002-03

Activity Frequency Total Attendances
Advanced Writing Skills 15 230
Better Letters 7 102
Career Directions Workshop 4 62
Conducting Investigations 3 46
Conflict Resolution 1 16
Develop a persuasive business case 3 45
Developing client satisfaction 2 29
Developing project management expertise 12 189
Financial Management in the APS: A management perspective-beyond the basics 2 22
Financial Management in the APS: A management perspective-Introduction 6 73
Financial Management in the APS: An operational perspective-beyond the basics 2 20
Financial Management in the APS: An operational perspective-introduction 3 44
Getting that contract right 6 82
Giving and receiving feedback 2 21
Harassment Contact Officer-refresher 1 6
Harassment Contact Officer training 4 26
Influencing Skills 3 51
Interview tips and techniques 8 107
Leadership skills for women 4 66
Marketing yourself into an Executive Level position 4 68
Minute taking skills 3 46
Policy formulation and advice-advanced 6 79
Policy formulation and advice-introductory 13 204
Presentation skills 4 38
Smart reading skills 9 138
Staff selection 1 11
Surviving and thriving in the APS 2 35
Understanding the APS Values 2 16
Winning that job 4 68
Total 136 1925

Table 14: EL Development Programs 2002-03

Activity Frequency Total Attendances
Coaching and mentoring 3 35
Effective governance in APS agencies 2 26
EL Updates 4 114
Financial management: a strategic perspective 3 54
Handling strategic priorities practically 2 42
Influencing skills 4 62
Leadership through policy change 3 47
Leading and managing projects 1 19
Leading your team 4 59
Managing underperformance in the workplace 3 48
Marketing yourself into an SES position 4 59
Organisational communication: strategies, tactics and management 2 30
Planning and conducting a tender 2 33
Strategy, genre and style in APS writing 5 59
Work/Life Wellbeing 5 76
Total 47 763

Table 15: Graduate Development Programs 2002-03

Program Frequency Total Attendances
Lunchtime seminar-A Taste of Government 1 218
Career Directions 2 21
Developing client satisfaction 1 7
Influencing Skills 3 53
Interview tips and techniques 2 17
Legislation and APS decision-making 2 25
Policy formulation and advice 3 49
Project Management 1 10
Strategic Thinking 2 28
Writing for a competitive edge 1 10
Total 18 438

Table 16: Organisational performance activities 2002-03

Program Frequency Total Attendances
Workforce planning 3 49
Workforce summits 2 135
Driving change workshops 3 37
HRCDP Extension program 1 16
Driving change seminars 8 408
Total 17 645

Table 17: Regional delivery of learning and development-program and participants numbers in 2002-03

Activity Frequency Participants
Accountability and Achieving Outcomes 1 10
Achieving Selections Objectives in a Cross-Cultural Environment 1 12
Advanced Writing Skills 1 16
Application & Interview Coaching 1 18
APS Job Application Workshop 1 5
APS Job Applications and Interviews 17 177
APS Job Interview Workshop 1 8
APS Systems of Review 2 34
Assertive Communication 4 39
Better Letter Writing 1 14
Business Planning Survival Skills 1 5
Call Centre Customer Communication 1 12
Change & Diversity Program 1 12
Coaching and Mentoring 3 36
Competing for Promotion 8 87
Conducting Investigations 7 115
Conflict of Interest 2 24
Conflict Resolution 2 26
Contract Management 1 15
Delegates Workshop 1 5
Delivering Quality Presentations 4 22
Developing a Persuasive Business Case 2 31
Developing Client Satisfaction 2 21
Effective Communications 4 36
Effective Staff Selections 7 70
Equity and Diversity 2 18
Ethics 9 90
Executive Update 3 71
Financial Management 2 24
From Management to Leadership 1 14
Getting That Contract Right 2 17
Harassment Contact Officer Refresher 15 147
Harassment Contact Officer Training 33 320
Harassment Issues for Managers 1 12
Influencing Skills 5 72
Interview Workshop 3 21
Investigations Training 1 17
Leadership Skills for Women 1 20
Management Development Workshop 1 10
Managing Conflict 1 8
Managing Harassment 1 4
Managing Performance 2 23
Managing Time 2 16
Managing Underperformance 2 27
Marketing Services and Products 1 4
Marketing Yourself into an EL Position 6 97
Organisational Communication 1 18
Partnering Workshop 1 18
Performance Feedback 1 3
Persuade Me 1 8
Policy Development 1 6
Policy Formulation and Advice 1 10
Policy Formulation and Advice - Advanced 1 16
Powerful Presentations Using PowerPoint 2 8
Presentation Skills 1 8
Project Management 7 91
Project Management Refresher 1 15
Promote Yourself 14 151
Referees Workshop 1 47
SAC Training 6 188
Selection Issues 2 30
Selection Panel Workshop 5 54
Selection Techniques 3 32
Selection Training for Delegates and Panel Members 4 41
Selections Overview 7 90
Selections Panel Training 9 96
Selections Training for JSCs 1 12
Smart Reading Skills 4 42
Springboard-a development program for women 2 46
Strategic Management Program 1 8
Strategic Thinking 2 22
Stress Management 1 7
Successful Selections 2 19
Supervision & Leadership for Workgroups 12 143
Supervision & Leadership Recall Day 1 25
Surviving and Thriving in the APS 2 32
Termination of Employment 1 84
Understanding EQ 2 17
Understanding the APS Values 11 392
Understanding Work Styles 4 46
Values & Code of Conduct 95 1153
Values Workshop 4 40
Winning That Job 5 54
Workplace Behaviours 4 39
Workplace Diversity 1 10
Total 394 5003

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