Performance review

This section provides an account of the Commission’s performance against its outcome-outputs structure for 2003—04 in relation to quantity, quality and price.

Comparison of the estimated price and actual price in the Annual Report indicates the difference between the expected and actual total amount of revenue received by the Commission during the year (including its Budget Appropriations). In some cases there are significant differences between estimated and actual revenue. These differences are due, in part, to the scale of the Commission’s dependence on the sale of goods and services (43% of revenue) and the potential volatility in demand of operating in an open market. These circumstances can make precise estimating difficult.

Initial estimates of Commission revenue were published in the PBS for 2003—04 with a total of $27.653m expected from a mix of Appropriation ($15.253m) and revenue from the sale of goods and services ($12.400m).

In February 2004 the Commission accessed additional funds through 2003—04 Additional Estimates for work on the Integrated Leadership System and Indigenous Employment Strategy. Additional appropriation funding of $1.253m was provided for this work and some other minor budget adjustments. The total revised Commission budget following Additional Estimates was estimated to be $28.906m.

An overview of the Commission’s financial performance for the 2003—04 financial year is at Table 2 with the Commission’s financial statements set out in Appendix A. The table also summarises performance against qualitative and quantitative indicators.

TABLE 2: Summary of Performance 2003—04

Output	Quantity	Quality	Total Actual Revenue	Expenditure	Operating Outcome Surplus/Loss
Output 1 APS policy and employment services	Largely exceeded	Achieved	7214	5989	+1225
Output 2 Leadership learning & development services	Achieved	Achieved	12614	14016	-1402
Output 3 Organisational performance, promotion & support	Achieved	Achieved	3950	4494	-544
Output 4 Evaluation	Achieved	Achieved	2488	2526	-38
Output 5 Merit protection & other services	Largely exceeded	Mostly achieved	2587	3057	-470
Total			28 853	30 082	-1229

Table 2 indicates that overall the Commission has met or exceeded quality and quantity targets for almost all output areas; however, the Commission’s financial outcome for 2003—04 was an operating loss of $1.229m. The loss was due to increases in supplier costs relating to leadership, learning and development not matched by growth in revenue.

In response to the loss, the Commission has taken steps to modify internal budgeting processes in order to better manage its outputs within budget for future years.

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