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Addresses and contact information

The Australian Public Service Commission can be contacted on a wide range of issues related to people management in the APS.

Offices

The National office of the Commission is located in Canberra at: Australian Public Service Commission
16 Furzer Street
PHILLIP ACT 2606 Main Switchboard: 02 6202 3500 A map of the area including parking and local transport resources is now available. Commission regional offices are located in Adelaide, Brisbane, Melbourne, Perth and Sydney. APS managers and staff from the Northern Territory should contact our Adelaide office. APS managers and staff from Tasmania should contact our Melbourne office.

Media enquiries

All media enquiries should be directed to our Media Liaison Officer on 02 6202 3524

APSjobs/Public Service Gazette inquiries

If you are having difficulty with any of the Public Service Gazette sites or functions please call 02 6202 3559.

Indigenous APS Employee Networks (IAPSEN)

Indigenous APS Employee Networks are run by Indigenous employees for Indigenous employees, and membership spans a wide range of classification levels and employment. If you would like to join, please email the National Coordinator: IAPSEN@apsc.gov.au.

Freedom of Information requests

Please refer to the Freedom of Information page for information about making Freedom of Information requests.

The Ethics Advisory Service

For information and advice on how to deal with ethical issues in the workplace, how to apply the APS Values and Code of Conduct and strategies and techniques for ethical decision-making in the APS contact us on 02 6202 3737 or email ethics@apsc.gov.au. Monday – Friday from 8.30 am to 5.00 pm AEST Information on the services we provide is available from www.apsc.gov.au/ethics

Learning & development

For details on APS Commission learning & development programmes visit the Learning & development page, or contact 02 6202 3522. For information on our Capability Development Panel and the eLearning Support Services and Solutions Panel of consultants visit the Panel Services page or contact the Panel Services Team: panelservices@apsc.gov.au or 07 3004 0725.

Recruitment and Selection

The national APS Recruitment and Selection Services team located in Sydney can assist you with Independent Selection Advisory Committees (ISAC) and Selection Advisory Committee members and scribes for recruitment panels.  Email us at: consultancy@apsc.gov.au or call us on 02 8239 5300.

Questions concerning promotions review

Questions concerning reviews of employment actions should be directed to the Review Team, Sydney, on 02 8239 5330.

Regional offices

Our regional offices are able to provide a wide range of Commission services including:

• learning & development programs and seminars that are being run in the region;
• recruitment services including Independent Selection Advisory Committees; (managed by the NSW regional office)
• Career advisory services; and
• networks.

Commission regional offices are located in Adelaide, Brisbane, Melbourne, Perth and Sydney. APS managers and staff from the Northern Territory should contact our Adelaide office. APS managers and staff from Tasmania should contact our Melbourne office.

• NSW (02) 8239 5300
• QLD (07) 3004 0777
• SA/NT (08) 8203 9364
  
• VIC/TAS (03) 8610 1522
• WA (08) 9221 7277

Employment policy advice

Employment policy advice is available to human resource practitioners and senior executives in APS agencies using the contacts listed below. The Commission cannot provide assistance to individual APS employees seeking advice on their own individual employment circumstances.These enquiries should be directed to the individual’s own human resources area.

Contacts

Non-SES recruitment, movement, separation and all machinery of government changes
Phone (02) 6202 3972  or (02) 6202 3953

SES staffing (recruitment, selection and separation, SES cap)
Phone (02) 6202 3766  or (02) 6202 3521

Workforce classification, work level standards and broad banding
Phone (02) 6202 3777 or (02) 6202 3880

Workplace Relations policy advice

Contacts

APS Bargaining Framework and award modernisation
Phone (02) 6202 3949 or (02) 6202 3995 

Terms and conditions (related to agreement- making)
Phone (02) 6202 3958 

Maternity leave, long service leave,
Phone (02) 6202 3736

Website enquiries

In case of difficulties please visit 'Using our site'. This page has been created to answer the most frequently asked questions. Should a difficulty persist the Website Manager can be contacted on 02 6202 3557 or by email at webmaster@apsc.gov.au.

Submitting electronic documents to the Commission

Guidelines on submitting documents to the Commission are available from our submitting electronic documents page.

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