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Certificate IV in Government (PSP40104)
The Australian Public Service Commission (the Commission) is a Registered Training Organisation and can award APS employees nationally recognised qualifications
This unique learning pathway will enhance the careers of Australian public servants and is ideally suited to those working without close supervision and generally demonstrating a range of skills rather than a particular speciality. The program emphasizes the development of job skills required for effective performance in the APS environment and supports growth and career progression.
Program overview
The program uses a combination of the following quality Commission training sessions:
- APS Induction
- Upholding and supporting the APS Values and Code of Conduct
- Legislation and APS decision-making
- Financial skills (introduction)
- Essential writing for APS 1-4 levels
- Confident communication skills
- Enhancing your performance in the APS
- Assess your leadership capabilities
- APS job applications and interview skills
- Conflict resolution
- Policy development workshop
Relevant workplace assignments and challenging simulated activities will complement these training sessions.
Participant benefits
On successful completion of the program participants will be awarded the Certificate in Government consisting of the following units of competency from the Public Sector Training Package:
PSPETHC401A Uphold and support the values and principles of public service
PSPGOV402B Deliver and monitor service to clients
PSPGOV408A Value diversity
PSPGOV412A Use advanced workplace communication strategies
PSGOV422A Apply government processes
PSPLEGN401A Encourage compliance with legislation in the public sector
PSPPOL404A Support policy implementation
PSPOHS301A Contribute to workplace safety
PSPGOV411A Deal with conflict
PSPGOV403B Use resources to achieve work unit goals
PSPGOV410A Undertake career planning
PSPGOV413A Compose complex workplace documents
PSPGOV406B Gather and analyse information
PSPGOV418A Develop internal and external networks
BSBFLM501B Manage personal work priorities and professional development
Certificate IV in Government Schedule
| 2012 Dates | Program |
|---|---|
| 16 April | Orientation to the qualification Upholding and supporting the APS values, Code of Conduct and Diversity Tips for research and analysis |
| 7 May | Legislation and decision - making |
| 23 May | Working with emotional intelligence |
| 30 May | Workplace safety |
| 18 June | Use effective communication strategies |
| 19 June | Deliver customer service (simulation) |
| 4 July | Implementing policy |
| 11 July | Job applications and interview skills |
Who should attend
APS 1-4
Further information
For further information on ACT programs go to www.apsc.gov.au/learn or contact the Program Manager at the ACT office on 02 6202 3522.
Terms and conditions
For cancellation and transfer terms and conditions please visit http://www.apsc.gov.au/learn/cancellation.htm.
