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The Capability Development Panel and eLearning Support Services and Solutions Panel
About the panels
The Capability Development Panel and the eLearning Support Services and Solutions Panel were developed to streamline procurement processes for public sector agencies. The Panels were selected through a rigorous open tender process and deliver high quality leadership, learning, development and eLearning solutions. The broad range of products and services on offer via the Panels can be customised to meet your agency specific needs. The Panels consist of over 240 service providers, 22 of which are specialist eLearning firms.
In addition to our existing expertise such as in-agency training, coaching, SES leadership and development services that are still available, the Commission has expanded the Capability Development Panel to include strategic HR and recruitment services, business consulting services, University alliances and a stronger focus on the delivery of international leadership, learning and development services.
The Key Areas of Expertise (KAEs) include, but are not limited to:
- Strategic HR and recruitment services;
- Business consulting
- In-agency and residential programs;
- Coaching services to all levels of the APS;
- eLearning
Full list of service providers by their Key Areas of Expertise (MSWord document)
Benefits of panel membership
- No need to run costly, time consuming tender processes for leadership, learning and development solutions;
- All procurement through the Panel satisfies the Commonwealth Procurement Guidelines, including procurements below and above the $80,000 threshold;
- Confidence that your chosen provider has been rigorously assessed in their KAE’s;
- Allows customised agency specific products and services to deliver improved capability;
- Capped provider fees at highly competitive rates;
- Customer service excellence from a professional Commission team who will:
- Help you identify your requirements;
- Provide you with proposals from selected Panel members;
- Assist you with contractual negotiations with your chosen provider;
- Coordinate program manuals and materials if required; and
- Ensure quality assurance of Panel members through ongoing evaluation.
How to access the panels
For agencies that have access to the panels, it is as easy as completing a client instruction and emailing it to our panel services team. . If your agency does not yet have access to the panels, please contact us to obtain a Membership Information Pack and Memorandum of Understanding.
Client instructions
To assist you with accessing the panels, we have developed templates relating to your panel enquiry.
If your agency has access to the panels, please complete the relevant client instruction template and return to panelservices@apsc.gov.au.
- Client instruction for in-agency training services
- Client instruction for coaching services
- Client instruction for consulting services
- Client instruction for eLearning services
- Client instruction for recruitment services
Cost of membership
For information on the cost of membership to the Panels, please contact us.
Panel arrangements
Panel services
The team
The Panel Services Team coordinates leadership, learning and development activities for public sector agencies through the Commission’s Panel of providers, forming an integral part of a three-way relationship.
In the last financial year, Panel Services coordinated approximately 1200 pieces of work for 60 agencies. Some of this work included coordinating 6 or 12 month calendars for in-house agency training, coaching services, facilitation, HR consultancy, SES development and eLearning.
Contact the Panel Services team
The process
The Panel Services team follow a process to assist your agency in meeting its leadership, learning and development outcomes by:
- Assisting you to define your agency’s requirements
- Ensuring you have all the required documentation to make use of the Panel
- Sourcing providers in Key Areas of Expertise (KAEs)
- Quality checking proposals to ensure specified personnel and fees match the deed
- Providing you with proposals from various suppliers
- Assisting with contract negotiations with your chosen provider
- Coordinating course manuals
- Providing you with evaluation documents for continuous improvement
- Providing periodic reports so you can plan your agency’s leadership, learning and development future
What’s new
The panels can now be accessed by State/Territory and Local Government agencies. Please contact the panel services team to find out if your agency has access to the Panels.
Frequently Asked Questions
Panel Services Frequently Asked Questions
Other Commission initiatives
As part of our commitment to continuous improvement, the Commission is always looking for ways to add value to public sector agencies. Click here to tell us about the challenges your agency is facing beyond tomorrow so the Commission can continue to meet the future needs of the public sector.
Contact Us
For more information about our Leadership, Learning & Development panel contact the Panel Services team:
- By phone: 07 3004 0725
- By email: panelservices@apsc.gov.au
- By post:
PO Box 10191
Adelaide Street
Brisbane QLD 4000
