Essentials for new team leaders

Promotion to a team leadership or supervisory role is a challenging responsibility for APS employees. Essentials for new team leaders explores the role and responsibilities of team leaders, develops skills to get the best from your staff and illustrates techniques for effective delegation and influencing.

Program overview

exploring supervision and management, including team leader or supervisor roles and responsibilities
gaining insight into performance management, including everyday actions to get the best from staff, and clarifying expectations
developing communication skills for supervision, including giving and receiving feedback and escalating your feedback when necessary
examining strategies for leading teams
applying principles for effective delegation and team planning

Participant benefits

build awareness of supervision, management and leadership skills
develop your leadership capacities
learn to create an environment that encourages high performance
discover tips for leading performance discussions and exchanging feedback
develop your delegation and influencing skills
build a team environment and capacity
learn how to manage stress in teams and build a resilient team
become a confident new team leader

Who should attend

APS 5–6 or team leader equivalent *
*Recommended target audience may vary outside the ACT

Further information

For further information on programs, events and seminars delivered nationally, please contact 02 6202 3522 or email nationalcalendarteam@apsc.gov.au.

Terms and conditions

For cancellation and transfer terms and conditions please visit http://www.apsc.gov.au/learn/cancellation.htm.