Harassment Contact Officer refresher

Harassment Contact Officer refresher program is designed specifically for trained Australian Public Service Harassment Contact Officers to update their skills and knowledge of relevant harassment legislation and its application in the contemporary workplace.

Program overview

sharing experiences as Harassment Contact Officers
identifying what has worked well and what hasn’t
addressing areas of concern or difficulty and working through handling such situations in the future
revisiting the subject matter covered in the Harassment Contact Officer program to refresh and update skills and knowledge

Participant benefits

refresh and broaden your understanding of harassment laws
refresh your knowledge of what constitutes harassment in the workplace
enhance your awareness of options for dealing with harassment in the workplace
recognise which staff play key roles in resolving the situation
improve your objectivity and impartiality skills with affected parties
increase your effectiveness as a Harassment Contact Officer

Who should attend

Trained HCOs*
*Recommended target audience may vary outside the ACT

Further information

For further information on programs, events and seminars delivered nationally, please contact 02 6202 3522 or email nationalcalendarteam@apsc.gov.au.

Terms and conditions

For cancellation and transfer terms and conditions please visit http://www.apsc.gov.au/learn/cancellation.htm.