Chapter 12: Agency achievements and the way forward

Abbreviations

A list of the abbreviations used in this report is available in the Glossary

A flexible, efficient and responsive public service

A range of programmes has been implemented within the APS to extend and increase the responsiveness, efficiency and flexibility of the public service. The response, to Cyclones Larry and Monica, in particular, and the task forces established by PM&C to drive and coordinate COAG initiatives across the Commonwealth, demonstrated the effectiveness of a well-coordinated whole of government approach.

To enhance leadership development and increase better practice within the public service, the Commission has developed a new suite of leadership programmes and publications.

DCITA’s pilot School Leavers Program aimed at boosting the diminishing ongoing cohort at the APS 1–4 levels and improving the department’s bench strength for future APS 5–6 employees, has been welcomed by departmental employees including managers.

With the roll out of the Client Relationship Management and Case Management System, ATO is making major advances in its change programme.

Defence is addressing the issue of resource management by delivering financial skills training to more than 14,000 people and introducing a standard financial controls framework. Finance delivered the e-Government Strategy Response and initiated a review of red tape in internal Australian Government administration. Subsequently, red tape has become the subject of a MAC report scheduled for release in early 2007.

Since the Palmer report ³ was released in 2005, DIMA has done a tremendous amount of work to underpin the reform process within the department, focusing on improved systems, processes and client services, including a Systems for People programme to overhaul the way the Department uses a range of technology to support its business.

Management Advisory Committee agencies’ key achievements, 2005–06

A flexible, responsive and efficient public sector: read more about key achievements during 2005-06

M. J. Palmer, Inquiry into the Circumstances of the Immigration Detention of Cornelia Rau: Report, July 2005, <http://www.minister.immi. gov.au>

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