Welcome to the State of the Service Report

The State of the Service Report 2008–09 details the activities and human resource management practices of APS agencies during the 2008–09 financial year. The report outlines some of the key achievements and contributions agencies have made in assisting the government during this period to meet its policy objectives and achieve its stated outcomes.

This year’s State of the Service report is the twelfth annual report on the state of the APS that Australian Public Service Commissioners have presented to parliament. The report has been significantly enhanced since it commenced in 1998, including by the addition of an annual online agency survey and a representative employee survey with up to seven years of data available on key issues. Findings from this year’s surveys have been used to assess the current capability of the APS to meet future challenges.

Two publications have been produced in association with the State of the Service Report 2008–09: the Australian Public Service Statistical Bulletin 2008–09 and the State of the Service Employee Survey Results 2008–09. A summary pamphlet, the State of the Service 2008–09 At a Glance, has also been prepared.