Explore the report by theme

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Operating context

The Australian Government is undertaking major reviews and initiatives across portfolios, to move from the response and recovery phases of the COVID-19 pandemic and other recent crises, to reform and renewal to position Australia for the future.

A red background with white text saying APS Profile. It contains the symbol of a magnifying glass in the lower right corner

APS Profile

The Australian Government and Australian community expect the Australian Public Service to set the standard for equity, inclusion and diversity. The APS is building and supporting a workforce which reflects the Australian people it serves and draws on the full range of available experience.

 

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Working in the APS 

The Australian Public Service (APS) is re-establishing itself as a model employer, where employees understand their role, feel supported and have terms and conditions that are fair and flexible.

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Capability

Positioning the Australian Public Service as a model employer is a key priority in a challenging labour market. This includes communicating an Employee Value Proposition to lift the profile of APS employment, to help attract and retain talent. 

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Leadership

Building community trust in the Australian Public Service (APS) is a priority, and there is a renewed focus on strengthening leadership and integrity across the service.  

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Integrity

The work of the Australian Public Service (APS) impacts all members of the Australian community. The APS can only improve and maintain the trust of the community by acting with integrity and being accountable in the way it implements Australian Government policies and programs. 

 

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Serving the community

The stories in this section of the State of the Service Report have been contributed by Australian Public Service (APS) agencies, and many of them are responses to an APS-wide callout for contributions during July–August 2023.

The words APS of the Future in white on a purple background. In the bottom right hand corner is a symbol of a clock

APS of the future

The Australian Government is challenging, and supporting, the Australian Public Service (APS) to improve policy and delivery approaches and help it prepare for the future.

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Agency benchmarking

This section draws on research and data from the Australian Public Service (APS) Employment Database, the 2023 APS Employee Census and the Survey of Trust in Australian public services.

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