Serving the community

The stories in this section have been contributed by Australian Public Service agencies. These agencies responded to an APS-wide callout, held by the Australian Public Service Commission during June and July 2024.

Each story demonstrates the diversity and impact of work being delivered by APS teams.

This year’s featured teams are working in sectors including health, energy, infrastructure, sport, regional and community development, and tourism. They are delivering powerful and efficient ways of sharing place-based information, new and improved vital services, projects of national importance and encouraging knowledge-sharing and social inclusion.

APS teams work extensively with non-government organisations, industry groups and research partners to identify and respond to the needs of individuals, communities and businesses. The APS works all over Australia, and across much of the world. 

At 30 June 2024, the APS comprised 101 agencies which employ staff under the Public Service Act 1999. These agencies undertake policy, operational, regulatory and specialist work.

Agencies range in size from Services Australia with more than 33,000 staff to specialist organisations with less than 10 staff. A full list of APS agencies is available at Appendix 3.