Integrity Metrics Resource

Creating and maintaining a strong integrity culture is crucial to public confidence and trust in the Australian Public Service (APS). In order to support agencies to strengthen their integrity culture, the Commission provides advice and guidance to agencies on a range of integrity-related initiatives including on measuring, monitoring and reporting on integrity performance.

Why should agencies measure integrity?

Demonstrating a commitment to upholding and embedding integrity ensures that agencies and their employees can continue to deliver with the highest standards of professionalism, and continue to uplift integrity awareness, capability and culture.

Whilst measuring integrity performance is not a mandated requirement, it is good practice for agencies to undertake this activity at regular intervals.

Agencies that can effectively measure, monitor and report on their integrity performance will be better positioned to identify risks; action and remedy integrity issues; and embed integrity into all aspects of workplace culture and practice.

The information gathered from integrity measurement activities can assist with:

• Providing leadership teams with a snapshot of the agency's integrity performance over time, in order to manage risks and make informed decisions.
• Informing corporate teams to make informed decisions on organisation-wide policies, processes and training requirements.
• Supporting managers by providing information relevant to their teams and functions.

Using the resource

It is important to acknowledge that not all APS agencies have the same level of maturity when it comes to measuring integrity performance. Some agencies are quite advanced in this area, whereas others are at the beginning stages.

This resource is designed to support agencies to understand their current integrity measurement capability and make informed decisions on where to focus future effort to lift integrity measurement, monitoring and reporting.

Key users of this resource will most likely be corporate teams that have responsibility for reporting on agency performance; for example, human resources, governance, audit, risk and security.

Contact

If you have further questions about integrity metrics or the Resource, please contact the Commission’s Integrity and Ethics team via email at ethics@apsc.gov.au.