Recommendations overview
Contents
This is an independent report representing the views of the Hierarchy and Classification Review panel.
Recommendations
- Modernise and simplify the Public Service Classification Rules 2000 from 13 to 8 classifications, with Secretaries retaining flexibility to structure their organisations to optimise business needs.
- Refer to people’s roles by descriptive job titles, rather than numerical classifications.
- Enable progression for people within classifications through fair and transparent assessment driven by proficiency, skills development and workforce planning.
- Recognise specialists for the value of their work within the new classification framework.
- The Secretaries Board to implement spans of control for senior management roles generally within the range of 8-10 direct reports, consistent with contemporary organisational design.
- Invest urgently in the capability of future leaders, particularly the EL2/Manager cohort, and mandate management and leadership training for all staff with supervisory responsibility.
- Strengthen the role of the APS Commissioner as the Chief People Officer for APS people management.
- The Secretaries Board to adopt and model a Charter of Leadership Behaviours for APS leaders to promote collaborative and team-based behaviours.
Implementation priorities
- Building on the establishment of the APS Academy, the APSC and Departments upgrade substantially the investment in training for EL2s and those with future supervisory responsibilities.
- APS Commissioner’s role as Chief People Officer be strengthened immediately, with resourcing and a mandate to implement this review.
- Secretaries Board develops and implements the Charter of Leadership Behaviours.
- Make new Classification Rules in early 2022.
- Secretaries/Agency Heads design and implement structural changes appropriate for their organisations by the end of 2023, following APS-wide consultation.
Related observations and considerations
- A more consistent approach to remuneration would aid mobility, collaboration and reinforce principles of fairness and equity.
- A more nuanced and contemporary approach to risk is required so that responsibilities do not continue to be drawn upwards, and material produced is not ‘over-worked’.
- Rethinking classification and introducing new ways of working will present new opportunities to strengthen the ongoing commitment to a diverse and inclusive APS, helping to address systemic barriers to career development reported by underrepresented cohorts.
- An urgent investment in change management capability, including taking lessons from experiences in other public sector and private sector organisations, is critical to successful implementation.
- This review does not propose reductions in the APS workforce or remuneration; rather a streamlined, flatter and flexible APS structure to support a more responsive and adaptive 21st century workforce.
A new classification framework
Classification categories | Example job titles | |
---|---|---|
Secretary | Secretary | Secretary and equivalents |
Band 3 | Executive General Manager | Executive General Manager, Chief Executive Officer, Deputy Secretary, Deputy Commissioner, Chief Medical Officer, Chief Operating Officer |
Band 2 | General Manager | General Manager, First Assistant Secretary, First Assistant Commissioner, Assistant Secretary, National Manager, Assistant Commissioner, Chief People Officer |
Band 1 | ||
EL 2 | Manager | Manager, Director, Senior Adviser |
EL 1 | Core Officer - Expert | Principal Customer Service Officer/Policy Adviser/HR Adviser/IT Project Officer, Team Leader, Tax Specialist, Scrum Master, Lead Developer, Statistician |
APS 6 | Core Officer - Advanced | Senior Customer Service Officer/Policy Adviser/Client Engagement Officer/Analyst, Team Leader, Program/Project Manager, Senior EA, Data Scientist, Economist, Senior Inspector |
APS 5 | ||
APS 4 | Core Officer - Primary | Customer Service/Service Delivery/HR/Communications/Legal Officer, Policy Adviser, Regulatory/Data Analyst, Lawyer, Team Leader, EA, Administrative Assistant |
APS 3 | ||
APS 2 | ||
APS 1 | ||
Graduate/trainee | Entry | Graduate Officer, Training Program Officer |
Specialists: 1. Specialist roles can be at any level (including SES), with role size based on work value. 2. Specialists would only undertake significant managerial roles if they have level-appropriate managerial capability. 3. Specialist remuneration reflects role and the market.