Find and use APS expertise
This is part of the APS Strategic Commissioning Framework resources toolkit.
Core APS work must be done by the APS. When there is a vacancy, business need or capability gap, consider how the work can be performed by APS employees. Workforce planning, along with staff development and retention initiatives, support successful employment.
Recruitment
Recruiting ongoing staff is the preferred and usual basis of engagement in the APS (as per section 10A of the Public Service Act 1999).
Where agencies need a temporary boost in their workforce, non-ongoing APS employment is appropriate. Non-ongoing, casuals and temporary mobility arrangements should be prioritised over labour hire or contractors.
When recruiting non-ongoing staff be mindful of requirements under the Secure Jobs Better Pay Act in relation to fixed term contracts. Please see:
These resources may be useful when recruiting employees for APS roles.
- Resources on APS employment, from the APS classification guide and Work Level Standards to creating merits lists, conditions of engagement and performance management
- Recruiting staff to the APS
- Resources to support inclusive workplaces
- Step-by-step guidance to assist in the recruitment of people with disability
- Step-by-step guidance and a suite of complementary resources and tools to assist Australian government agencies conducting recruitment of Aboriginal and Torres Strait Islander people
- Connecting people to affirmative measures guidance and Aboriginal and Torres Strait Islander Recruitment Guide
- Aboriginal and Torres Strait Islander Workforce webpage (APSC– currently under review)
- Disability webpage (APSC– currently under review)
- These ATO links provide all potential candidates with advice on how to present a competitive case when applying for an APS job
Additional ways you can utilise APS and other Commonwealth staff
- Here you will find general mobility information covering micro-assignments, APS surge and mobility
- This link provides information about movement across APS (section 26), Commonwealth entities, other jurisdictions and temporary assignment of duties
- When exploring options to access staff across the APS and Commonwealth agencies, you can consider leave without pay arrangements to facilitate this
When looking for APS employees on a non-ongoing basis for in-demand roles, particularly when APS recruitment has not worked and/or the labour market is constrained, you may consider using recruitment or executive search agencies
- People Panel Phase 1: Recruitment and Search Services | Department of Finance is mandatory for non-corporate Commonwealth entities to use when seeking third party recruitment or search services to fill APS ongoing or non-ongoing positions.
The below links outline expectations of workplace behaviour standards for non-APS staff engaged to provide services to and on behalf of the APS. They can assist managers, employers and HR practitioners
- APS Values and Code of Conduct in practice | Australian Public Service Commission (apsc.gov.au)
- Social media: Guidance for Australian Public Service Employees and Agencies | Australian Public Service Commission (apsc.gov.au)
- Integrity Learning and Development | Australian Public Service Commission (apsc.gov.au)
- What is trust and why is it important for Australian public service delivery? | APS Reform
Development
The APS needs the capability to do its job well, now and into the future. Investing in the development of your staff is key, so they are equipped to deliver agency priorities, provide the highest quality support, and act with integrity.
These APS Academy has a range of resources that may be useful, as you grow and develop the capability of your existing workforce. This website will provide links to induction, courses, professions, structured leaning and craft.
These links provide information for managing for high performance, capability strengthening and decision-making at the lowest appropriate level
- Performance Management in the Australian Public Service | Australian Public Service Commission (apsc.gov.au)
- Handling Misconduct - A human resource manager’s guide | Australian Public Service Commission (apsc.gov.au)
The Cultural Capability Hub (Hub) is a central repository of practical guidance and suggested resources to support staff uplift their Aboriginal and Torres Strait Islander cultural capability
Supporting opportunities for staff to develop expertise (see section above on Mobility Information)
- Secondments (see section above on additional ways you can utilise APS staff)
- Taskforces (see section above on additional ways you can utilise APS staff)
- Leave without pay to other Commonwealth entities, other jurisdictions, academia and not-for-profit sector
- Jawun development program
- Back-filling positions for acting opportunities
- Capability building and upskilling
- For guidance on reskilling approaches for APS agencies contact the Workforce Planning Centre of Excellence at APSWFP@apsc.gov.au
- APS Academy | Australian Public Service Academy
- Learn hub | Behavioural Economics (pmc.gov.au)
Integrity is key in maintaining trust in the work of the APS as well as the quality of that work. Connect with others in the APS driving this work, via the contacts and networks below.
- Cross-Agency Code of Conduct Forum – a community of agency EL2 Conduct/Employee Relations practitioners to share knowledge, insights and resources in the management of APS employees. Inquiries to ethics@apsc.gov.au
- Ethics Contact Officer Network (ECOnet) – ECOnet is available for APS 6 – EL 2 officers, more than one officer per agency is also welcome. Inquiries to ethics@apsc.gov.au. The purpose of ECOnet is to:
- encourage small agencies to field Ethics Contact Officers where possible
- enable a depth of ethics expertise within larger agencies
- build a broad, mutually supportive network across the Service
Using APS networks
There is extraordinary expertise across the APS. Before looking externally, connect with teams and agencies that have the capabilities and experience you need. Consider:
- asking for advice to scope your project
- exploring staff mobility – borrowing an APS expert to work on your project, or embedding one of your staff in an expert team as a development opportunity
- seeking an expert for your recruitment panel
- partnering with another agency to deliver your work.
Don’t forget that former public servants with relevant expertise can be a valuable source of capability, where re-engagement is appropriate.
Agencies can access and build expertise by leveraging capability across the service. It can include accessing APS networks for advice, resources and/or expertise such as
- the Australian Government Consulting Specialist network
- APS professions, centres of excellence, communities of practice
- expertise in non-APS agencies such Corporate Commonwealth Entities.
These resources and networks may be useful as you seek out relevant APS expertise.
Australian Government Consulting provides an APS in-house consulting function, that can support APS agencies in a number of ways. Get in touch via australiangovernmentconsulting@agc.gov.au for the following service offers:
- AGC partners with agencies across the APS to deliver strategic consulting services for the APS, by the APS.
- AGC offers standalone workshops that focus on stakeholder engagement, creative problem solving, strategy, planning and collaborative design.
- AGC has developed a draft self-service playbook for agencies to maximise outcomes and value for money when engaging external consultants.
- AGC is developing a Specialist Network of existing APS specialist services and may be able to connect client agencies with relevant specialist expertise to support their needs.
Communities of practice can offer members the opportunity to network, collaborate and develop capability
- Forum to connect Human Resource Professionals, Diversity and Inclusion Practitioners, Champions and active employee network members, to share information on what’s happening in Diversity and Inclusion across the APS
- Workforce Planning Community of Practice Fosters knowledge-sharing, capability development, networking and collaboration among workforce planners
- For information about accessing data and digital based Communities of Practice see
- Public Sector Neurodiversity Community of Practice is for people who are neurodivergent and allies. This community was created by PM&C to advocate for, and contribute to, the Commonwealth public sector becoming an employer of choice for neurodivergent people
- Secretariat: AbilityEmployeeNetwork@pmc.gov.au
- Finance Centre of Procurement Excellence promotes excellence in procurement and contract management and supports officers to lift capability and drive effective engagement with the business community
The Behavioural Economics BETA unit can conduct research, design and test policy solutions and uplift capability
Cross-agency employee and champions networks can be great places to seek support and share best practice. Examples include:
- Indigenous SES Network (ISN) – SES who identify as Indigenous. Secretariat: isn@apsc.gov.au
- Indigenous Champions Network (ICN) – SES level Champions. Secretariat: NIAASecretariatandCoordination@niaa.gov.au
- Indigenous Cross Agency Network (ICAN) – A forum for Chairs and key representatives of an agency's Indigenous Employee Network. Inquiries to: ATSINCommittee@niaa.gov.au
- SES Disability Network (SDN) – SES who identify as a person with disability. Secretariat: diversity@apsc.gov.au
- Disability Champions Network (DCN) – SES level Champions. Secretariat: diversity@apsc.gov.au
- Cross Agency Gender Equity Network (CAGEN) – Representatives from agency gender equity networks. Secretariat: cagen@accc.gov.au
- Agency-specific employee networks
- For APS Diversity and Inclusion Discussion Forum see Communities of Practice below
Discipline-specific networks can be a valuable way to access APS expertise
- APS Professional Streams | Australian Public Service Commission (apsc.gov.au)
- APS Data Profession | Australian Public Service Commission (apsc.gov.au)
- Home | Digital Profession
- APS Human Resources (HR) Profession | Australian Public Service Commission (apsc.gov.au)
- Public Sector Innovation Network | Policy Hub
- BE connected | Behavioural Economics (pmc.gov.au)
To get further information about partnership opportunities see these links
- For high-level advice see
- Consider Commonwealth entities with relevant expertise. Examples are below:
- Look more broadly at partnership opportunities with academia and the not-for-profit sector.