Delivery

Actions:

  1. Implement a new operating model for how the APSC works, including potential for a revised organisational structure
  2. Revise the APSC’s performance framework, including our approach to evaluation, to better assess our performance

 

Description

The APSC needs a future state operating model to address current challenges and improve ways of working. We will do this by increasing mobility and moving talent to organisational priorities, removing unnecessary duplication, improving collaboration and linkages to strategic priorities and systematic approach to improving the way we work. The operating model will support the ways of working referred to in the Collaboration section. 

Monitoring and evaluating the APSC’s key programs and services will enable a better understanding of their impact across the APS. 

Expected change

  • Greater sharing of information and collaboration across the APSC to facilitate a joined up approach to service delivery and policy development.
  • A consistent approach to reviewing and evaluating the outcomes of the APSC’s programs and services.
  • Strengthened performance frameworks utilising evidence-based reporting.
  • Lead by example and implement the APSC’s policies, program and services provided to APS entities.
  • Greater confidence among stakeholders and service users in the APSC’s programs and services.

Output

  • A potential new organisational structure.
  • Strategic policy capability to support the work of the APSC across the APS in understanding, better supporting and engaging APS priorities.
  • Enhanced intranet presence and information sharing for APSC staff.
  • Strategically focussed Executive Committee and cohort meetings.
  • Service and programs underpinned by better practice evaluation and/or performance monitoring tools.
  • Regular progress and performance reporting of key services and programs to the Executive Board.
  • Stronger performance information and measuring in the Corporate Plan.
  • An integrity maturity baseline assessment.
  • An integrity framework based on the National Anti-Corruption Commission best practice model.

Activity

  • Review the APSC’s organisational structure, including consideration of a more flexible operating model based on functions, priorities and wider spans of control.
  • Forward agenda of strategic meetings aligned to priorities.
  • Develop tools and forums to build capability and enable better information sharing by our people.
  • Develop performance indicators that provide better measures of effectiveness and focus on outcomes.
  • Apply the Department of Finance’s better practice evaluation and performance monitoring tools and templates consistently across the APSC’s services and programs.
  • Updated intranet resources to support information sharing.
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